How can we help?
Find answers, track your order, or talk to a real person — most questions are solved in one message.
Waiting on your ZionsOrganics order?
Enter your tracking number below to see live delivery status. It's in your order confirmation email — can't find it? Check spam, or email us and we'll resend it.
Reach our team
Question not answered below? A real person typically replies within 4 hours during business hours.
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Use the form below and we'll reply by email, usually within 24 hours — often much faster.
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Include your order number so we can help on the first reply.
support@zionsorganics.comManage or cancel subscription
Cancel, skip a shipment, or change your delivery schedule anytime — no phone call needed.
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Answers to common questions
No matches — try a different word, or send us a message and we'll answer directly.
Billing & charges
Why is there a charge from ZionsOrganics on my card?+
That's us — ZionsOrganics purchases appear on your card statement as ZionsOrganics. It's usually a one-time order or a subscription renewal placed with your email. Not sure? Email support@zionsorganics.com with the charge date and amount, and we'll locate it and make it right — including a refund if it shouldn't have happened.
I was charged but didn't authorize an order — what do I do?+
This usually means an active subscription or saved payment method is still on file (sometimes under a second email). Contact us first — we can find the charge, cancel the subscription, and refund you directly within 24 hours. A bank dispute takes weeks and freezes the process; emailing us gets your money back faster.
The site says I have no subscription, but I'm still being charged?+
The subscription is likely under a different email or card. Try logging into the customer portal with every email you may have used at checkout — or skip the hunt and email us the charge details, and we'll track it down and cancel it for you.
Why does the price differ from what I saw in an ad?+
Social ads sometimes show limited-time promotional pricing that has since expired. The price on zionsorganics.com is always current. If you saw a specific offer you couldn't redeem, reach out — if it was live recently, we'll honor it.
Subscription & account
How do I cancel my subscription?+
Anytime, no hoops: cancel yourself in the customer portal with the button below, or email support@zionsorganics.com with your order number or checkout email and we'll do it for you — confirmed in writing.
Manage / Cancel Subscription →
Manage / Cancel Subscription →
How do I skip my next shipment?+
Still working through your current tub? Skip or push your renewal date in the customer portal, or just tell us and we'll move it.
How do I change frequency, products, or address?+
All editable in the customer portal — or email us and we'll make the change same-day.
Order & shipping
When will my order ship?+
Orders are processed within 1–3 business days of payment. You'll get a tracking email the moment it leaves the warehouse.
How long does delivery take?+
Typically 2–5 business days within the US, depending on the shipping method you chose at checkout. International delivery times vary by destination.
Can I cancel or change my order after placing it?+
If it hasn't shipped yet, yes — email us ASAP and we'll intercept it. Once shipped, we can't modify it, but our return policy still has you covered.
How do I fix a wrong shipping address?+
Email support@zionsorganics.com with the correct address right away. If the order hasn't shipped, we'll update it; if it has, we'll work with the carrier or reship.
Product questions
How do I take Myo & D-Chiro Inositol?+
Mix one scoop of the peach-flavored powder into water once daily. Take it at the same time each day — consistency matters more than timing.
How long until I notice a difference?+
Hormonal balance builds gradually. Many women notice changes within the first cycle or two, with fuller support developing over about 90 days of consistent daily use — which is exactly why our guarantee runs 90 days.
Can I take it while trying to conceive or on medication?+
Inositol is widely used by women who are cycle-tracking or trying to conceive. If you're pregnant, nursing, taking metformin or other prescriptions, or managing a diagnosed condition, check with your doctor first.
Returns & refunds
What is your refund policy?+
A 90-day money-back guarantee, no interrogation. Email support@zionsorganics.com with your order number within 90 days and we'll process a full refund — most requests are resolved within 24 hours and appear on your statement in 5–10 business days.
How do I request a refund?+
One email: order number + "refund please" is genuinely enough. No return-shipping labels, no forms, no phone tree.
My package arrived damaged or never arrived+
Send us a photo (if damaged) or your order number (if missing) and we'll reship or refund immediately — you should never be out of pocket for a delivery problem.